by Ira Wolfe | May 15, 2012 | DISC, Employment Testing
There is a gaping chasm between what it takes to keep customers satisfied and loyal and what actually happens. Why? Good customer service starts with the customer service representative. But not every employee hired to manage customer dissatisfaction is suited to the...
by Ira Wolfe | Oct 5, 2011 | DISC, Employment Testing, Hiring Process
Why DISC Profile Doesn't Work For Employee Screening Why DISC Profile Doesn’t Work For Employee Screening There are several reasons why a DISC assessment test doesn’t work for your employee screening process. Before I dive into those reasons, let me first...
by Ira Wolfe | Jul 11, 2003 | DISC, HR Articles, In The News
Higher stress creates greater need for team building By Christina Olenchek, staff writer In late June, the employees of a Mechanicsburg technology firm used items such as rubber duckies, eight-track tapes and candy canes to build a greater sense of teamwork. Several...
